Frequently Asked Questions
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Yes! It is made out of silicone and can be reused forever.
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Pump Pal includes a 3M adhesive mounting strip. You simply peel the red tape back and stick in inside your fuel door.
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Yes, Pump Pal is made of silicone, which is a non-reactive and non-toxic material that is resistant to high temperatures, so it will not damage the car or be affected by the fuel. Additionally, the design of Pump Pal allows it to fit snugly inside the compartment without interfering with any moving parts or causing any obstructions.
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We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
Returns & Refunds
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.